Frequently asked questions.
These are some of the most common FAQ’s and you can also contact us using the form below if this page doesn’t answer your questions.
These are some of the most common FAQ’s and you can also contact us using the form below if this page doesn’t answer your questions.
It is important to achieve successful results and produce a win win scenario for ourselves and for our clients. We work on a no success no fee basis and we strive to keep abreast of changes in legislation, technology and methods in our field. We have over 2 decades of experience in the industry and believe this makes us your best choice in professional debt recovery.
At Lannco Debt Collection Agency, we believe in delivering results that matter. Our proven strategies and tailored collection techniques have helped numerous clients recover outstanding medical debts efficiently and quickly.
We adhere to all the necessary legal and ethical standards governing debt collection practices. Our commitment to professionalism means that both our clients and debtors can trust us to handle their cases with integrity and respect.
We work on a no success no fee basis and only take 15% contingency commission from our clients on money collected.
No. According to current legislation we may not add any additional fees to the debtor’s account other than the prescribed interest and costs of necessary expenses incurred by us.
We aim to complete the process as soon as possible due to our no success no fee cost structure. The turnaround time may differ from one account to another depending on the circumstances, the reason for non-payment and which procedures we need to follow i.e. tracing or legal action.
We collect any outstanding debt which is legally due and payable.
Debt may not be older than three years. If no payment or written payment arrangements occurred in three years on the account the debt cannot be collected legally. It is therefore important that outstanding debts be addressed as soon as possible.
LANNCO DEBT COLLECTION SERVICES
Helping South Africans recover their outstanding debt. We offer a reliable and efficient debt collection service.
HEAD OFFICE
31 4th Avenue,
Newton Park,
Port Elizabeth,
South Africa,
6001
BUSINESS HOURS
Mon – Thu: 08:00 – 16:30
Fri: 08:00 – 16:00
Sat: 08:00 – 12:00
Sun: Closed